THE HOME HEALTH PRO
™
DPT Programs
Agencies
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FAQ
Common
questions.
Built for DPT program directors evaluating TheHomeHealthPro. Real answers from a practicing DPT.
In this guide
About TheHomeHealthPro
The curriculum
Pricing and licensing
Onboarding and integration
Running the platform
Student experience
Security, privacy, and compliance
Continuity and roadmap
Additional questions
About TheHomeHealthPro
What exactly is TheHomeHealthPro, and what does a DPT program get when we license it?
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Is this an elective, a required course, or supplemental enrichment? Do we need CAPTE approval to adopt it?
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Who built the curriculum, and what is their clinical and teaching background?
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How does this compare to what we would build ourselves, or to existing materials from MedBridge, APTA, or our school's current home health content?
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The curriculum
How long does it take a student to complete the full curriculum from start to finish?
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Can I preview what a module looks like?
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Is the curriculum self-paced for students, or do we set the pace for our cohort?
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How does the curriculum map to CAPTE standards, and can it support our accreditation self-study?
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Can our faculty customize content, add their own activities, or skip modules that overlap with what we already teach?
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How is the curriculum updated, and how often do you ship changes?
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Can I get a deeper dive into the student experience?
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Pricing and licensing
How much does the platform cost?
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What does the Core tier include, and what changes when we upgrade to Enhanced or Enterprise?
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Is there a per-student fee, or is the annual price flat regardless of cohort size?
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What counts as one cohort, and how do you handle two intakes in one academic year?
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Can we pay by ACH or purchase order, and how does invoicing actually work?
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Is there a free trial, and how long does it last?
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What happens at renewal? Is the contract auto-renewing or opt-in?
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Onboarding and integration
Can we see a sample syllabus showing how this fits into a real DPT program?
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How quickly can we get our first cohort up and running on the platform?
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Do we need to involve our IT department, and what will they need from us?
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Does the platform integrate with Canvas, Blackboard, D2L, or whichever LMS we use?
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Do you support Single Sign-On (Google Workspace, SAML, or our institutional identity provider)?
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Can we white-label the platform with our university's logo, brand color, and certificate branding?
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Running the platform
How much faculty time does it actually take to run the platform week to week, once we are set up?
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How does grading work? Do our faculty have to grade activities and discussions by hand?
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What happens if a student transfers into our program mid-semester, or drops out partway through a module?
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Who do we contact when something breaks, and what is the typical response time?
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Student experience
Is the platform mobile-friendly? Can students work from a phone or tablet, or do they need a laptop?
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What is the accessibility story? Is the platform WCAG 2.1 AA compliant, and how does it handle accommodations for students with disabilities?
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Can students export their own data, including all their activity responses, quiz scores, and saved Home Exercise Programs?
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Security, privacy, and compliance
Is the platform FERPA compliant? Where is student data stored, and who has access to it?
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Where is the platform hosted, and what third-party services process student data?
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Do you have SOC 2 or similar security certifications?
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Are the clinical cases based on real patients, and how do you handle HIPAA?
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What is your breach notification process if student data is exposed?
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Continuity and roadmap
What happens if our faculty champion leaves the program mid-license?
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You are described as a solo-founded company. What is the business continuity plan if something happens to you or the company?
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What is on your roadmap for the next 12 months? New modules, new disciplines, new features?
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Additional questions
Can we run a pilot with one cohort before committing to a full annual license?
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Do you have any data on whether students who take this perform better on boards or land home health jobs faster?
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How are our faculty onboarded? Is there training, a walkthrough, or just a guide?
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Who owns the student data and submissions? What happens to them at the end of our license?
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What is your refund policy if it does not work out mid-license?
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Can students keep their access after they graduate? Some of them want to use the curriculum as a job-search reference.
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What if our discipline is not DPT? Can we license this for OT, SLP, or Nursing?
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